Electric Emergencies:

To Report Power Outages/Downed Wires:
PSEG Long Island’s Customer Service line:
TEXT the word “OUT” to PSEGLI (773454)

Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at www.psegliny.com.

General outage activity throughout our service territory is available online at www.psegliny.com  and updates are posted on www.psegliny.com/stormcenter during severe weather.

In addition, if outages are widespread, the utility will activate its Twitter page to keep the public informed about our restoration progress. Sign up as a follower at twitter.com/PSEGLI to monitor restoration progress.

Gas Emergencies:

To Report Gas Emergencies:
National Grid Long Island Customer Service

Road Clearing Issues:

NY STATE Traffic Conditions
NY State Dept of Transportation
Up to the minute information on traffic, transit and travel conditions.
Dial 511 – OR
Download the APP: The mobile 511 web can be accessed from a browser on your Blackberry,
iPhone, Google Android, or other smart phone device. Check with the app store on your device.

State Roadways:

NYS Department of Transportation

Suffolk County Roadways:

SC Highway Department

Town Highway Departments:
Brookhaven Town
(631) 451-9200

East Hampton Town
(631) 324-0925

Riverhead Town
(631) 727-3200 Ext. 228

Shelter Island
(631) 749-1090

Southampton Town
(631) 728-3600

Southold Town
(631) 765-3140

Suffolk County Sheltering Assistance: call the Department of Social Services Emergency Services Unit at 631-854-9100

Suffolk County Police Department:

– For NON-EMERGENCIES, call the Suffolk County Police Department at 631-852-COPS (2677)
– Dial 911 ONLY for life-threatening emergencies.
New York State Resources Available 511NY
Motorists are reminded to check 511NY by calling 511 or by accessing www.511ny.org before traveling. This is free service allows users to check road conditions and transit information.
Mobile users can download the updated, free 511NY mobile app from the iTunes or Google Play stores. The app now features Drive mode, which provides audible alerts along a chosen route while a user is driving, warning them about incidents and construction. Users can set a destination prior to departing and receive information on up to three routes.


Nassau County Traffic Management

Call (516) 571-6992


New Yorker’s can obtain emergency information through NY-ALERT, the State’s free, all-hazards, web-based alert and notification system. To subscribe, visit nyalert.gov. If you do not own or have access to a computer, call toll-free 1-888-697-6972 or download the app on your smartphone at ialertz.com.

Long Island Railroad “Train Time” Mobile App

LIRR customers to obtain the most up-to- date train information available for iPhone and Android smartphones. Commuters may check on line at: http://www.mta.info/lirr